LM
Livhuwani M
1 reviews | Active since Aug 2018
25 Mar 2022, 09:55
worst service when it comes to resolve issues
I have escalated this issue on the 02 Feb 2022, 14:30 , for the refund of the amount you have been debiting after the cancellation was requested from your agent , even today it has not yet been resolved , why is it so difficult for you to refund me my money which you continue debiting when I requested the policy to be cancelled . You always reply and advise that you have escalated the issue , will the escalation be resolve , it my fund that I'm requesting for it be funded back.
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Finchoice's replyOfficial
25 Mar 2022, 19:41Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply25 Mar 2022, 19:41
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team