Worst service provider

I know sometimes we urgently need money, but don't opt for FinChoice. I made a payment arrangement with this company, and still, my account was reported to the bureau that I had missed a payment and even **** and added another month, which I have paid for that month. They say they have a payment break, but they still unfairly update clients' credit profiles. After that, they then started saying I do not qualify for credit on Mobi money, even after I settled it months ago, and I had a positive balance all along. The worst service provider, I tell you. Now they are refusing to close my Account.