BM
Boitumelo M

1 reviews | Active since Jan 2023

01 Aug 2023, 11:15

WORST SERVICE

Hello Finchoice ,

Me again , This time my balance has shot all the way up to R11 179.94 . After payments have been made , my balance as of this month should be sitting at R9700.00 . Please advise why this is ? and also please advise why you keep reversing my payments and allocating them to a different date just so you can charge interest for late payment ? I dont know how many emails and calls ive made to your company , no one is assisting . its my 4th hello peter complaint with no resolution to fixing my account.

0
Replies (2)
Finchoice
Finchoice's reply03 Aug 2023, 11:02
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Finchoice
Finchoice's reply03 Aug 2023, 11:03
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team