Worst service ever in the whole world

Good day I would like to express how I feel about finchoice bad service. I have activated the mobimoney on the 27/08/2026 and request to cancel the transaction on the 28/08/2026online.I was advised that I consultant will contact me but no one called me back.I then tried calling the whole day to ensure that they cancel the mobimoney account before the money landed into my account but they fail to cancel it. I Spoken to a consultant today and laid a verbal complaints.I was told no manger works weekends and they agebt dropped the call on me without returning the call back to me when I told her to escalate it to her manager .I refuse to pay any interest for money I didn't use and need the Ceo of finchoice to call me back as I'm logging this complaint to the ombusmens. Please call me on ***