LA
Loumari A

1 reviews | Active since Aug 2021

24 Aug 2021, 11:51

WORST SERVICE EVER.....!!!!!!

Tried to make a loan with Finchoice did the application and everything went so well then when it came to sending me the mandate I was told my bank account and phone number does not match. so I took a day off work to go to the bank to do a query on my details and accounts and everything was correct according to their system. When I phoned Finchoice again I still couldn't get the mandate sent to me then I was told a manager will get in contact with me and its been 2 weeks and no one has still phoned me back... ABSOLUTELY WORST SERVICE EVER.....!!!!!

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Replies (1)
Finchoice
Finchoice's reply24 Aug 2021, 17:12
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team