BH
Burton H

1 reviews | Active since Nov 2013

30 Mar 2024, 09:12

Worst service ever!!!

I app**** to have my credit facility reactived and sent my bank statements on 25th March 2024 and to date have not had any feedback. I have called numerous times and the service I have received has been nothing short of atrocious. Can someone please help me? Please listen to all calls made this morning as there was one lady who refuses to give me her name and she was arrogant and unhelpful. Can someone please help me????

0
Replies (6)
Finchoice
Finchoice's reply02 Apr 2024, 09:41
Official
Good day Burton,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply02 Apr 2024, 09:55
Official
Good day Burton,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
BH
Burton H's update02 Apr 2024, 10:08
Reviewer Update
Good Day,

The problem has come back and again it shows no loan available??
BH
Burton H's update02 Apr 2024, 10:24
Reviewer Update
This is the issue that I have been experiencing for the last week, it shows again that I have an application in progress. Please assist?
Finchoice
Finchoice's reply02 Apr 2024, 10:45
Official
Good day Burton,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply02 Apr 2024, 10:48
Official
Good day Burton,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team