AN
ALicia N
1 reviews | Active since Jul 2017
26 Jul 2024, 16:01
WORST SERVICE EVER!!!!
Good day
I am very upset as I have requested this month and the month before for payment assistance. Every time i receive a message saying its approved but then every time payment still gets deducted. So what is the point to offer the service to your clients but then you do not uphold your side of the deal. I requested the payment assistance as I am going through a rough month and someone stole money out of my account and here Finchoice comes and also deducts even though the payment assistance was approved!!!!!
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
27 Jul 2024, 08:34
Good day Alicia,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply27 Jul 2024, 08:34
Official
Good day Alicia,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
08 Aug 2024, 12:56
Good day Alicia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply08 Aug 2024, 12:56
Official
Good day Alicia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team