1 reviews | Active since Feb 2022
Worst service ever
Worst service provider thus far
I have been a finchoice client for a while but until I had to update my banking details and the agents started moving me from pillar to post and promised to call back to assist til date I have not received any response with regards to that I then decided to settle my accounts and sent proof of payment and requested that they update my accounts and close them I literally have to call each and every day to follow up I have a million query numbers but still no one has called me to solve my query. The agent I spoke to yesterday said 2hrs later after the call I will receive a reply but nothing! This is absolutely unacceptable. 873882 that's the latest query I hope someone will look into this matter ASAP
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team