ZM
Zamaswazi M

1 reviews | Active since Jan 2017

23 Nov 2022, 12:06

WORST SERVICE EVER!

The worst i have ever had, from the service, administration to their call center! i regret the day i got involved with them. wanted to settle my account because of their ridiculous interest, asked Nedbank to settle it for me, of which they did.. only for them to later deduct from my account and demanding i pay. till this day i dont understand as Nedbank got the report from the credit bureau to settle but they still insist that i owe them. i am definitely telling everyone i know NEVER EVER TO GET ANYTHING FROM FINCHOICE AND WILL ALSO POST ON ALL OF MY SOCIAL MEDIA ACCOUNTS!

0
Replies (5)
Finchoice
Finchoice's reply23 Nov 2022, 19:57
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply24 Nov 2022, 17:34
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
ZM
Zamaswazi M's update24 Nov 2022, 17:41
Reviewer Update
Resolved how when I keep getting endless calls demanding I pay.. so u telling me it's resolved by forcing me to pay something I don't know that even you guys can't explain? Wow!
Finchoice
Finchoice's reply29 Nov 2022, 22:50
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team
Finchoice
Finchoice's reply30 Nov 2022, 13:37
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team