LG
Leigh G
1 reviews | Active since Jul 2019
29 May 2020, 20:11
WORST SERVICE EVER!!!
I have never dealt with more rude and *********** people. After reducing my installment in April for 3 months,I was called every damn day in May to tell me that I am in arrears. I had to tell the same story with every call after which they confirmed it will only be half and what do I discover, the ****** amount was taken. One of your agents actually slammed the phone in my ear when I asked why do they call me every day.
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Replies (2)
Finchoice's replyOfficial
31 May 2020, 14:04Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply31 May 2020, 14:04
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
02 Jun 2020, 18:45Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply02 Jun 2020, 18:45
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team