KL
KUTLWANO L
1 reviews | Active since Dec 2024
06 Jan 2026, 10:18
Worst service ever
Worst experience ever 😪
Did an application with finchoice on 19 December 2025 for mobi money and a 6 months loan, documents were processed on the 22nd December 2025. Documents were verified on the 22nd of December 2025. Till date 06 January 2026 I haven't received no correspondence whatsoever from them. My biggest concern is that I even approved both debi-check mandates on my banking app. I've tried getting hold of them with no luck even tried the whats app portal which wasn't very helpful.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
06 Jan 2026, 10:30
Hi KUTLWANO L,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply06 Jan 2026, 10:30
Official
Hi KUTLWANO L,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
07 Jan 2026, 10:00
Good day Kutlwano,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply07 Jan 2026, 10:00
Official
Good day Kutlwano,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team