Worst service by Finchoice

Bought a laptop in March and realised in May when I actually started using it that it doesn't charge. Attempted to get it booked for repairs until I get lucky in June. I booked it on Monday the 11th and the 12th it was collected. I have been following up with Finchoice from the 4 th week and everytime I'm told the device is still at repairs. Today is week 11.

So much for being sold a faulty item.