PJ
Palesa J
1 reviews | Active since Dec 2016
31 Aug 2022, 06:07
Worst loan application process
I have app**** for a loan with Finchoice and the consultant gave me a call and because he requested for a Debi check to be mandated I automatically thought that the loan was approved, I constantly check online and their systems and it says outstanding documents but the consultant said he has everything he needs, how can a Debi check mandate be done if I am not approved, If this loan is not going to be granted please cancel the Debi check immediately!!! You speak of fast service but your service is slow and pathetic!
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Replies (2)
Finchoice's replyOfficial
31 Aug 2022, 10:17 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply31 Aug 2022, 10:17
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's replyOfficial
05 Sept 2022, 22:59Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply05 Sept 2022, 22:59
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,