BN
Bianca N
1 reviews | Active since Oct 2013
25 Mar 2020, 08:30
Worst Financial Service Ever
Thandi Msibi was told on 17 March 2020 that payment would be made last Thursday, then she was told this week Tuesday but still no money. Is Finchoice in a financial crisis or what? It's been more than 2 months and you still have not paid Thandi her funeral policy which she's been paying for years. If nothing is done by today we are taking this matter to the ombudsman!!!! You have all the required documents, why are you not paying the money
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Finchoice's replyOfficial
30 Mar 2020, 16:54Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply30 Mar 2020, 16:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
13 Apr 2020, 09:28Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply13 Apr 2020, 09:28
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team