Worst customer service ever

Item: Finchoice
Rating: 1
Author: Liza F

Worst service ever applying for a loan already on the 25th they say within 24 hours after everything is done payout will happen its been a week no feedback no communication telephone number is not working no reply on email application is still hanging

Helpful (0)

Replies (3)

Finchoice's replyOfficial

01 Jul 2025, 08:44

Good day Liza,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply01 Jul 2025, 08:44

Official

Liza F's updateReviewer Update

01 Jul 2025, 08:53

All you say is investigate but even worst when people is in deeply need but no help even have a ref number been waiting 3 days for feedback
Thank you for your enquiry ***

Liza F's update01 Jul 2025, 08:53

Reviewer Update

All you say is investigate but even worst when people is in deeply need but no help even have a ref number been waiting 3 days for feedback
Thank you for your enquiry ***

Finchoice's replyOfficial

02 Jul 2025, 16:29

Good day Liza,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply02 Jul 2025, 16:29

Official

Good day Liza,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team