NK
Nicolette K

1 reviews | Active since Aug 2025

30 Jan 2026, 08:33

WORST CUSTOMER SERVICE EVER

WORST CUSTOMER SERVICE EVER! Debit order went off twice after I settled my loan. I have emailed customer support but no one responds. Don't even bother phoning, no one answers and the line drops.

0
Replies (2)
Finchoice
Finchoice's reply30 Jan 2026, 08:39
Official
Hi Nicolette K,

Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice
Finchoice's reply05 Feb 2026, 12:38
Official
Good day Nicolette,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team