RL
Refilwe L

1 reviews | Active since May 2021

30 Aug 2022, 10:52

Worst customer service

The worst service ever. I don’t know if their customer service is the worst or their lies

0
Replies (3)
Finchoice
Finchoice's reply30 Aug 2022, 12:17
Official
 Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team 
RL
Refilwe L's update30 Aug 2022, 12:35
Reviewer Update
I have been calling since yesterday and all I get is either calls that get cut or I’m being moved from one person to the other. No customer care or empathy of some sort.

And even when calls get cut, I still have to call back only for the same thing to happen again
Finchoice
Finchoice's reply30 Aug 2022, 13:53
Official
 Good Day
 
 Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
 
 The finchoice team