PK
Paulos K
1 reviews | Active since Aug 2021
30 Aug 2021, 19:46
Worst customer service
Worst customer service finchoice.
My bank account was debited even though I had already settled my loan. everytime I call the customer service agents to request a refund, they just give me a reference number, followed by a sms saying issue resolved. How is it resolved when the extra debited funds are still with finchoice. The email *** is worse, zero response. Can I please get my money back, I don't owe you finchoice
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
31 Aug 2021, 09:28Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply31 Aug 2021, 09:28
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
PK
Paulos K's updateReviewer Update
31 Aug 2021, 09:46Issue resolved, money has been paid back to my bank account, thank you
PK
Paulos K's update31 Aug 2021, 09:46
Reviewer Update
Issue resolved, money has been paid back to my bank account, thank you