HS
HL S

1 reviews | Active since Jun 2017

22 Mar 2022, 15:21

Worst customer experience. Will be closing accounts

Once again, I'm here to complain about Finchoice. After numerous calls made to them with notes on my profile, they continue to harass me with calls every other minute. Surely this is not how you treat a customer who's never skipped a payment. What was the point of my calls and the point of the notes on the system which your agents confirmed. Please stop calling me unnecessarily. I'm closing the a count for good once the balance has been paid up. You have given me the worst customer experience and I don't appreciate being harassed with calls throughout my day.

0
Replies (1)
Finchoice
Finchoice's reply22 Mar 2022, 22:18
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team