Worst customer experience

<p>I have been calling Finchoice since the 3 June of June to get a settlement letter for a loan that I took up in April. Every time I call in their system is down and they can't assist me funny enough I am able to get statements and sms's from them each morning. Which company has their system down for a week or is this their way of stopping me from settling their loan. </p> <p> </p> <p>The teamleaders are just as bad as their call center agents rude and making empty promising just to get you off the line. </p>