GT
Graham T

1 reviews | Active since Apr 2021

22 May 2023, 15:16

Worst customer assistance and service

I would not recommend this company at all, the customer service is non existant. I have no made several enquiries with regards to my mobimoney loan status and to this day I have not received anything. I qualified for R10000 and the current loan that they are "processing" for the past 3 weeks is only for R1000??? It doesn`t help phoning them as they just say that it is in progress, I am utterly dissappointed...

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Replies (1)
Finchoice
Finchoice's reply22 May 2023, 17:21
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team