NG
Neilo G

1 reviews | Active since Mar 2024

18 Jul 2024, 15:08

Worst Company in South Africa

Finchoice

I'm sorry but there's nothing I can do further as I'm now a pensioner and not earning an income. It's sick that I had 6 previous loans before,paid them up faithfully and now in moment of need I get treated like dirt. Shocking I'm going to report this to HelloPeter . You're simply a disgraceful company..Took my money and I still paid while unemployed and now throwing me to the wolves .. Absolutely disgraceful.

I'm reporting to ombudsman, helloPeter and Legalwise to fight this case.

I am also reporting to Chief in Arms , Julius Malema of EFF about your disgraceful company..

NEIL GORDON PYOOS

On Thursday 18 July 2024 at 13:15:52 GMT+2, FinChoice Support <***> wrote:

Hi Neil,

We regret to inform you that you Finchoice retrenchment claim has been rejected.

Please find attached your correspondence from the underwriter.

Please use your ID number to access the password protected document.

Warm regards,

malerato sishuba claim administrator t +27 (0)861 346 246 e ***

This e-mail is subject to the homechoice e-mail disclaimer. On Tue, 16 Jul at 11:30 AM , neil pyoos <***> wrote:

Yahoo Mail: Search, organise, conquer

----- Forwarded message ----- From: "FinChoice Support" <***> To: "***" <***> Cc: Sent: Tue, 16 Jul 2024 at 11:27 Subject: Re: Claim for Retrenchment policy . I D which wasn't clear *** Hi Neil,

We have received all your documents, the claim is with the assessor and we are awaiting feedback.

We will provide feedback once the claim has been reviewed.

Warm regards,

malerato sishuba claim administrator t +27 (0)861 346 246 e ***

0
Replies (3)
Finchoice
Finchoice's reply18 Jul 2024, 17:50
Official
Good day Neilo,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

NG
Neilo G's update18 Jul 2024, 18:21
Reviewer Update
This so called investigation has been dragging out for months. Overtime you ask for more information. This has been dragging 9ut for months..Firstly when you wanted my business, I was being praised for being a God, then a great customer!! After paying off 6 loans and compulsory added amounts for retrenchment insurances on top without questions. I got several letters urging me to take more loans as I'm a so called good customer, then after I lost my job when my last loan is almost paid up I get told I paid for nothing for my retrenchment insurances as they will not cover my loan!!Now they are coming for me to take money I don't have?? No mercy for even a pensioner? After vein loyal foster many years!!Absolutely disgraceful " gravediggers" . Absolutely shocking! Firt my ID wasn't clear enough. Then I needed a retrenchment letter. After I struggled to get it. Now another story that they won't pay up my loan!! After I had to trot to place stations for stupid affidavits that stare I didn't contribute to iif because I worked out if the country? Just all clever ways to frustrate the "good customer" to give up the the fight! Absolutely merciless "gravediggers" .
Finchoice
Finchoice's reply22 Jul 2024, 15:02
Official
Good day Neilo,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team