Worse experience ever so far with this company

I' battling with these agents since Saturday the 25th of November 2023 due to a debit order that went off from my account for the amount of R 1941.40 for a Top Up Facility that is suppose to be available on my Pay Just Now Account.

I phoned and I explain to these agents that it is not working the minute that you check out it do no even pick up the Wallet balance for the amount of R18 000.00.

I send them screenshots to proof that it is not working. They will send me emails to show to me how to use it but the screen shots that they've got and the screenshot that I see on my App is not even close to the same.

I requested a refund and a immediate cancelation of this plan and that the debit order must get refunded back into my account but it seems like now one is understanding it.

Hereby I request that this plan get cancelled with immediate effect and that my debit order get reversed back into my account with immediate effect.

As I'm can't keep on battling like this and now on is able to explain what is the problem. My easy solution so be transfer the Wallet into your normal Pay Just Now Facility as an available balance sure I can't be the only person that is battling so badly.

If you can't get hold of me on my normal cell phone try the following one ***