1 reviews | Active since Jan 2023
Why must i suffer at the hand of the service provider
Recently while viewing my accounts my clearscore app i saw that it reflects that my finchoice account is in arrears and that my December payment was not received. So this is what finchoice has advised after logging an enquiry with them. Hi Bridget,
Trust you are doing well.
Kindly be informed that your account is up to date on our side and not in arrears.
Kindly be advised that Credit Bureau updates get sent automatically on the 9th of each month.
Once the update is sent it will take 7 to 14 working days to be updated on your report.
Should the inaccurate information still be reflecting after 14 working days, kindly log a dispute with the relevant Credit Bureau.
They will then request the relevant information directly from us and update it accordingly.
Have a great day!
Warm regards, So my question.where did experian get this inaccurate information if it is not from the service provider..no i must suffer the consequence. Whilst im also in the process of applying for a bond.
Please help guys
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
I want my ITC fixed
I want my ITC fixed
How did the credit bereau got wrong info
You not even apologising
How did the credit bereau got wrong info
You not even apologising
Its not an inconvenience
Put yourself in my shoes i want to buy a home.how would you have felt?
It would throw your whole world upside done
Thank you at least for the apology.
Nd please provide with a name and position of whom i can contact after 14 working days
Its not an inconvenience
Put yourself in my shoes i want to buy a home.how would you have felt?
It would throw your whole world upside done
Thank you at least for the apology.
Nd please provide with a name and position of whom i can contact after 14 working days
Thank you for your feedback, we have forward your Query to the relevant department.
The finchoice Team
Thank you for your feedback, we have forward your Query to the relevant department.
The finchoice Team