AN
Asheeqah N

1 reviews | Active since Oct 2020

04 Mar 2025, 20:58

WHY HAVE EMPLOYEES IF THEY DO NOTHING ANYWAY. FINCHOICE IS THE APITOME OF NO SERVICE

I have a mobi money acc with finchoice to which they have appointed capital data as an administrator. i was advised of this on september 7th 2024 when requesting a statement - TO DATE I HAVE NOT RECEIVED A STATEMENT .

I as advised to contact these persons:

Anila Jai Jai Pillaye: *** ***

Desmita Meersingh: ***

to which i have been blatantly ignored - I must have a run around for an account that i took with FINCHOICE not anyone else and FINCHOICE simply doesnt give a **** .

on the 2nd of February i requested a statement again for CARLA KESTER - to which she included this: Anila Jai Jai Pillaye: *** ***

In the mail who simply told one of her colleagues to engage with me which they never did . ALL I WANT IS MY FLIPPEN STATEMENT AND THIS ACCOUNT IS ALMOST FINISHED - I CANT EVEN FLIPPEN GET THAT .

IMAGINE A FREAKING PAID UP LETTER FROM THIS IMBECILES?

FINCHOICE SIMPLY SITS BACK AND LETS ME SIT WITH AN ISSUE ? DISGUTING

and do not phone me - send me a mail as i want a paper trail of what is going on here!

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Replies (2)
Finchoice
Finchoice's reply05 Mar 2025, 08:52
Official
Good day Asheeqah,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice
Finchoice's reply14 Mar 2025, 14:45
Official
Good day Asheeqah,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team