Why am I debited twice in one month?

First of all, I'm ****ed with you people because you're making a mess of my account and also a mess of my credit record and scoring.<br> <br> I've been telling your consultants to change my debit date from the 20th to the 22nd since your system debits my account on days I'm not paid because it assumed I will be paid anytime before the 20th. I got declined for a home loan because apparently I do not have money in my account when my creditors debit my account.<br> <br> i called your call centre to let you know that there won't be money in my account on the 18th of Dec, but you people went on a debited me twice further smearing my account. Debited on the 20th and debited again today.<br> <br> Can someone please tell me why I'm debited twice?<br> <br> Please change my debit date from the 20th to the 22nd. I'm tired of your ****!!!!!!