MK
Matome K

1 reviews | Active since Sept 2019

10 Oct 2022, 08:08

WHERE CAN I REPORT THIS BUSISNESS CONDUCT

This company is ********** THEIR CONDUCT IS APPALLING AND THIS PEOPLE SHOULD BE CLOSED PERMANANTLY AND MUST NOT WORK WITH PEOPLE What they did to me is I initially wanted to borrow money what they did to me is they forced me accept debit checks for funeral cover telling me that I WONT get a loan without the funeral cover and I refused/declined, but the de*****eck is now active furthermore the loan department as called me checked everything and ALSO TOLD ME TO ACCEPT THE ****** DEBIT CHECK AS I WAS SUCCESSFUL IN THE LOAN APPLICATION GUESS WHAT? AFTER I ACCEPT THE 3 MONTH LOAN DE*****ECK THEY THEN AFTERWARDS SEND ME AN SMS STATING THAT I DON'T QUALIFY EVEN AFTER THEIR MADE ME ACCEPT A DEBIT ORDER. NOW WHAT KIND OF BUSINESS PRACTICE IS THAT? THIS PEOPLE NEED TO RESPECT PEOPLE THEY ARE NOW TAKING ADVANTAGE.

NOW I HAVE 2 DEBIT ORDERS FOR WHAT? I TRUSTED THEM

0
Replies (4)
MK
Matome K's update10 Oct 2022, 14:49
Reviewer Update
1.So now I want to know how does you let me make a debi check for a loan does is not there?
2. Why you force people to sign up for your stupid funeral cover even if they are not interested and your agents threatening customers that their loan acceptance will be determined by them taking up a funeral cover?

I am waiting for feedback
Finchoice
Finchoice's reply10 Oct 2022, 17:08
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
MK
Matome K's update11 Oct 2022, 07:36
Reviewer Update
AWAITING YOUR FINDINGS, AND PLEASE CANCEL ALL DEBI CHECKS AS I DID NOT NOT GET ANYTHING FROM YOU GUYS.
Finchoice
Finchoice's reply11 Oct 2022, 20:54
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team