What you call *****

This company is the worst by deducting my money for funeral cover that was canceled when I paid the loan up

Every single month I need to send an email for them to stop deducting and receive a email that you enquiry have been resolved yet again month end a deduction is debit from my bank

When will this stop because I do not want a funeral policy with you I don't have a loan with you also I canceled this long ago

Will you even refund my money you deduct every month or is this the manner in which you get richer every month

I want my money back this is *****