Website and Payment updates

I am so disappointed as I am a customer of Homechoice I app**** for a short term loan with their Partner Finchoice and at month end I paid it in full my account was not updated and it is still showing on the mobi site as proses loan payment. and my credit report is not updated as well that I have made my payment as this is helping me to build my credit record in to a better one as I need to build my score. i have been trying to get in the website fro Finchoice for days and every time i call the help desk they say that they are busy with this i am a client of Finchoice but the website is saying i am not a client, there is no further credit available for me at Finchoice even after i showed that i am a good payer as there system is not updating my info kindly resolve this issue otherwise i will rather clear my accounts with Finchoice and Homechoice .