1 reviews | Active since Jun 2022
Waste of time
I recently app**** for a personal loan with FinChoice and was given the option to apply for MobiCredit as well. I initially thought this was an add-on to the loan, which was very misleading. It turns out I had app**** for two separate products and submitted my documents multiple times because the system kept requesting them, despite already accepting the debit order with DebiCheck.
The website is incredibly user-unfriendly. It frequently refreshes the page, pushing their products no matter which options I chose. I was constantly asked to log in, and when I finally accessed the section displaying my applications, it repeatedly requested my documents and altered the loan details, including amounts and repayment options.
In the end, nothing materialized, and now my credit record reflects a hard search by FinChoice, which negatively impacted my credit score. This entire experience has been a frustrating waste of time and energy.
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
