Waiting time is very long for calls

Item: Finchoice
Rating: 3
Author: Semone D

I have tried to contact Finchoice to reactivate my mobi account. However i am constantly waiting for long periods of time in the line for an agent to take the call. And my break times are very short to hold on the line for so long. I have tried to email as well but no responses..

Helpful (0)

Replies (2)

Finchoice's replyOfficial

06 Mar 2026, 13:31

Hi Semone D,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply06 Mar 2026, 13:31

Official

Finchoice's replyOfficial

07 Mar 2026, 09:56

Good day Semone,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply07 Mar 2026, 09:56

Official

Good day Semone,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team