VERY VERY FRUSTRATED AND UPSET

<p>I app**** for a loan on the 21 Dec 2017 and up to date it has not been finalised every time I phone the call centre I get a different responce and now there is a IT problem but no one can tell me how long this would take. I will send you my invoice of all the phone calls I had to make to the call centre since no one are even trying to phone me back. VERY UNHAPPY this is the worst service I have ever experienced and this is very disappointing from a loyal customer</p>