JG
JORDAN G

1 reviews | Active since Jan 2025

29 Apr 2025, 07:47

Very upset!!!

I uploaded my documents accepted a Debi check but still waiting for an approval I don't know how that even makes sense. It's disappointing service really if I get no feedback I will cancel the Debi check and take this matter further. Extremely disappointed

0
Replies (5)
Finchoice
Finchoice's reply29 Apr 2025, 08:13
Official
Good day Jordan,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
JG
JORDAN G's update29 Apr 2025, 11:49
Reviewer Update
I got an email , however all the documents were sent and I'm continuously asked for them to be sent again
JG
JORDAN G's update29 Apr 2025, 13:23
Reviewer Update
My documents where uploaded via TruID as well yet I'm getting messages of no statements received I'm getting really frustrated
JG
JORDAN G's update30 Apr 2025, 08:41
Reviewer Update
I'm getting no damn reply from you guys and it's upsetting I uploaded my documents and accepted the Debi check today I wake up to see that it's showing I need to accept a Debi check and upload documents what the hell is going on?!!!😡😡😡😡
Finchoice
Finchoice's reply30 Apr 2025, 09:15
Official
Good day Jordan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team