TB
Tanique B
1 reviews | Active since Nov 2021
16 Nov 2021, 10:31
VERY UNHAPPY!!
I paid up my mobi money and personal loans with Finchoice over a month ago but yesterday when I pulled my XDS report it said I was in arrears please explain to me why you have not updated my account i paid everything I don't owe you a cent and nou I look like a bad payer because someone is not doing their job I CALLED 3-7 TIMES AND STILL NOT SORTED OUT
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
16 Nov 2021, 12:03Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
and we apologize for any way in which we may have inconvenienced you.
Allow us to investigate your query and have it resolved.
The finchoice team .
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
and we apologize for any way in which we may have inconvenienced you.
Allow us to investigate your query and have it resolved.
The finchoice team .
Finchoice's reply16 Nov 2021, 12:03
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
and we apologize for any way in which we may have inconvenienced you.
Allow us to investigate your query and have it resolved.
The finchoice team .
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
and we apologize for any way in which we may have inconvenienced you.
Allow us to investigate your query and have it resolved.
The finchoice team .
TB
Tanique B's updateReviewer Update
17 Nov 2021, 08:24Its still not sorted and nobody is contacting me your serve suck and im going to keep posting bad reviews until you fix your mistakes I have send emails and phoned still nothing is being done
TB
Tanique B's update17 Nov 2021, 08:24
Reviewer Update
Its still not sorted and nobody is contacting me your serve suck and im going to keep posting bad reviews until you fix your mistakes I have send emails and phoned still nothing is being done
Finchoice's replyOfficial
19 Nov 2021, 20:27Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply19 Nov 2021, 20:27
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team