VERY POOR SERVICE.

I am very disappointed with the service that i am getting from Finchoice, on the 10/08/2018, i received a call from a sales consultant whose is name is Justine Swarts with regards to a loan application that i have been approved. I was told that the Application has been a success and since it was around 3.30 that it got approved the money will reflect around 6.00pm the same day as i am banking with the same bank as finchoice. She also explained to me that since i am a first time client, there is a need to build a trust relationship with me, The consultant even said to me on one instant that once my bank statement has been received, it could even take an hour for the money to be released into my account.

i then called a n hour later only to be told that the information about money being dispersed the same day was incorrect. I mean Really how does Finchoice start to build a trust relation with a client when they start off on lies. I have been waiting the whole weekend for this money to be released and it is now the 13/08/2018 a@ 13:27 and still no clarification on the status of my application.

This is really unacceptable and poor communication from Finchoice, as when they needed my sale, i was called on the given times, but now that the sale has been made nobody is interested in providing feedback.

I would really want to know what is going on and i left numerous messages with team leaders and other consultants to call me back and not a single feedback. I would really appreciate some kind of fedback from this company.