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natasjha J

1 reviews | Active since May 2018

04 May 2021, 09:41

Very poor service

I was contacted by them for a loan. It has been more than two weeks and I still dont have a answer. When I send a mail it is said I must phone the call centre. I have done that a million times. I do not mind if I get declined, but there is no outcome at all. My profile is always on the same thing. It has been processing for over two weeks and no one can assist me.

0
Replies (2)
Finchoice
Finchoice's reply04 May 2021, 14:57
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply05 May 2021, 10:30
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team