NK
Nosiphelo K
1 reviews | Active since Apr 2020
17 Nov 2021, 07:46
Very pathetic company
I would have given this company zero stars, I have paid my account in full in May but when I pull my credit report it shows that I am still in arrears. This is really messing up my credit profile and what is worse is that I have been trying to contact them and send emails with my paid up letter but the issue is still not resolved! I am warning people to not make use of their services, we are now in November and the issue is still not resolved.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
18 Nov 2021, 22:27Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply18 Nov 2021, 22:27
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
23 Nov 2021, 11:50Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply23 Nov 2021, 11:50
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
NK
Nosiphelo K's updateReviewer Update
12 Dec 2021, 22:04No it has not been resolved. It still shows on my report. Vericred, XDS and Experian still show that I owe the company. I pulled my credit report just few days ago
NK
Nosiphelo K's update12 Dec 2021, 22:04
Reviewer Update
No it has not been resolved. It still shows on my report. Vericred, XDS and Experian still show that I owe the company. I pulled my credit report just few days ago