Very dissapointed

<p>I paid my account up with Finchoice last year September. Why is it a year later that the account have not been updated by Finchoice. After service at Finchoice is horrible. You supposse to have people in place to do what they need to do. But everything becomes the clients problem. And Finchoice spelled my surname wrong. It becomes my problem to get an to sort that out as well. I have been waiting 2 days for a consultant at customer care to rectify my surname and to resend my letter. Can please and this is a humble request have my account updated and send to the credit bereu. Can I please have my surname rectified on the paid up letter and send to me as soon as possible. I dont think this is asking for to much. Thank you</p> <p> </p>