1 reviews | Active since Apr 2020
Very disappointed with Finchoice.
Something not right with their service department. I called last week to ask to update my contact details because my cellphone was ****** and I have cancelled the phone numbers. First, the lady I spoke to she said she going to escalate the matter to her manager then I will be called to verify. Till today still waiting. I send emails, still waiting for response. Whatsapp is even worse, you login a matter they respond the next day, and only to start the same process you did the day before. So beware, should you loose your phone or gets ******, you won't be able to login into your accounts and for Finchoice to update for you is a struggle. One day when they do wake up an respond, I'll be happy to close accounts with them.
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
I am absolutely satisfied and thankful for resolving the problems I had with unable to login into my account. It took some time but it was resolved at the end. Happy customer.
I am absolutely satisfied and thankful for resolving the problems I had with unable to login into my account. It took some time but it was resolved at the end. Happy customer.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
