JM
Julia M
1 reviews | Active since Feb 2020
06 Jul 2023, 13:20
Very disappointed
Hi, I've got an account with finchoice (homechoice) which is called finchoice Mobi money, I've settled my Mobi Money account on the 28 June . I called after few days querying the balance that still shows on my account, I was told it takes 5 working days to clear but till today it has not been cleared and what's worse balance has increased and what I want to know is who is going to pay that difference that shows now. I'm really disappointed I wasn't expecting, I really need this matter to be sorted ASAP.
Helpful (0)
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Replies (4)
Finchoice's replyOfficial
06 Jul 2023, 20:10Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply06 Jul 2023, 20:10
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
JM
Julia M's updateReviewer Update
07 Jul 2023, 11:32Good day
My query with finchoice is sorted , thank you so much Remi for the quick response 😊. Assistance was 👍
My query with finchoice is sorted , thank you so much Remi for the quick response 😊. Assistance was 👍
JM
Julia M's update07 Jul 2023, 11:32
Reviewer Update
Good day
My query with finchoice is sorted , thank you so much Remi for the quick response 😊. Assistance was 👍
My query with finchoice is sorted , thank you so much Remi for the quick response 😊. Assistance was 👍
Finchoice's replyOfficial
07 Jul 2023, 11:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
Finchoice's reply07 Jul 2023, 11:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
Finchoice's replyOfficial
07 Jul 2023, 11:55Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply07 Jul 2023, 11:55
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team