KM
Kedibone M

1 reviews | Active since Sept 2019

22 May 2020, 09:09

Very Bad service, their customer service is terrible

I have been calling them for a statement because they keep saying am owing them, instead of sending a statement they re busy sending a settlement letter.

Their service is terrible, i will never ever do business with them. And i wont even recommend anyone to do business with them.

0
Replies (3)
Finchoice
Finchoice's reply22 May 2020, 13:15
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
KM
Kedibone M's update25 May 2020, 09:36
Reviewer Update
Guess what even today i still have not received my statement, what can a person do to get a statement? yet you guys expect payments but fail to prove if you are allocating my payments correctly.
Finchoice
Finchoice's reply04 Jun 2020, 15:50
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team