Very bad service I have received

Finchoice is robbing me day light, I requested a call recordings since last of last week, Collections manager is the *********** manager I have never seen in my life, they are trying by all means not to do the right thing, I'm so so disappointed in this company this is the third complain I am lodging, even if takes a year to resolve this I will stand for it, this is below respond I have got since I return the completed form last week.

Hi Zanele,

Trust you are well.

I do apologize, however I cannot give a time frame as to when I will receive feedback.

Please note that as soon as feedback is received I will advise thereof.

Regards

remi customer support t +27 (0)861 346 246 e *** This e-mail is subject to the homechoice e-mail disclaimer. Show more

This will go to ombudsman, if you are not taking serious