Very bad service from Finchoice

Good day Candice,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Good Day
Thank you for coming back to me I explained to your consultant to give me until this month end. I'm waiting on confirmation from my bank that my funds is available from my deceased husband's estate.They are calling me everyday and I'm so tired of explaining and it's exhausting I'm still grieving and I'm also waiting to settle all my debt.
Regards
Candice
On 05 Jul 2024 10:03, Legal <***> wrote:
Good day Thanks for contacting us. We’d like to inform you that your FinChoice account has been handed over to an external debt collections agency. Please see their contact details below for assistance: NUTUN/ MBD:

1. ***
2. ***

Kindly note the above-mentioned agency will be able to assist you with any enquires relating to the Finchoice account. Kind regards debt recovery
t +27 (0)861 346 246 e [email protected] This e-mail is subject to the homechoice e-mail disclaimer. On Thu, 4 Jul at 7:45 AM , Candice M <***> wrote: Very bad service even the consultat who called me she didn't even want to give her name was very rude.I lost my husband last year May and explained to her I'm going to pay the whole amount of R1200 as soon as I get my money of estate and his Profident fund.She insist I must give me banking details and I asked her nicely to forward banking details she didn't want to.Im very disappointed and will never ever make use of Finchoice.Everyday they call me at 7:00 and I must explain to them the same story I try and over.Its very frustrating and I'm still grieving and they are giving me a hard time everyday.Please could you assist me with banking details of this company to pay there money when I have this month.I want nothing to do with them anymore after I'm done paying them this month.
***:***

Please assist with banking details to pay in funds I asked your consultant yesterday and she insisted I must give my banking details.
It was very unprofessional she asked me I didn't take name of consultant but will do next time I remember her voice.She asked me didn't I get paid but type of question is that if I'm the only bread winner I'm a widow lost my husband in last year.
On 05 Jul 2024 10:53, Candice Michaels <***> wrote:
Good Day
Thank you for coming back to me I explained to your consultant to give me until this month end. I'm waiting on confirmation from my bank that my funds is available from my deceased husband's estate.They are calling me everyday and I'm so tired of explaining and it's exhausting I'm still grieving and I'm also waiting to settle all my debt.
Regards
Candice
On 05 Jul 2024 10:03, Legal <***> wrote:
Good day Thanks for contacting us. We’d like to inform you that your FinChoice account has been handed over to an external debt collections agency. Please see their contact details below for assistance: NUTUN/ MBD:

1. ***
2. ***

Kindly note the above-mentioned agency will be able to assist you with any enquires relating to the Finchoice account. Kind regards debt recovery
t +27 (0)861 346 246 e [email protected] This e-mail is subject to the homechoice e-mail disclaimer. On Thu, 4 Jul at 7:45 AM , Candice M <***> wrote: Very bad service even the consultat who called me she didn't even want to give her name was very rude.I lost my husband last year May and explained to her I'm going to pay the whole amount of R1200 as soon as I get my money of estate and his Profident fund.She insist I must give me banking details and I asked her nicely to forward banking details she didn't want to.Im very disappointed and will never ever make use of Finchoice.Everyday they call me at 7:00 and I must explain to them the same story I try and over.Its very frustrating and I'm still grieving and they are giving me a hard time everyday.Please could you assist me with banking details of this company to pay there money when I have this month.I want nothing to do with them anymore after I'm done paying them this month.

Good day Candice,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team