ET
Estelle T
1 reviews | Active since May 2019
14 Jan 2026, 08:15
Very bad service
Mobimoney approved and all relevant docs sent on the 4th of Jan 2026 already. No verification done since and no update received. Sent numerous emails, no feedback. Sent messages on whatsapp, only reponse that they will get back to me. Phone calls made, but no answer. Even Debicheck accepted already. This is really bad service as I don't get ANY feedback, although ALL docs sent as requested. No update since 4 January 2026. Only remote feedback "will get back within 24 hours". Not this even happens. Who can help me with this ASAP?
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
14 Jan 2026, 08:51
Hi Estelle T,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply14 Jan 2026, 08:51
Official
Hi Estelle T,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
15 Jan 2026, 10:08
Good day Estelle,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply15 Jan 2026, 10:08
Official
Good day Estelle,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team