TM
Thobani M

1 reviews | Active since Apr 2022

11 Apr 2022, 07:39

Very bad service

I'm so disappointed by the service. I app**** for a loan on the 29th of March I sent all required documents before 3pm but till today the 9th of April no payment was done to me. When I email they tell me it's still on validation but already their debit order is active on my account. I have been emailing and calling but no one is assisting me. Very bad service finchoice!!!! Right now I want them to cancel my application since they are not willing to assist me.

0
Replies (2)
Finchoice
Finchoice's reply11 Apr 2022, 21:53
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
Finchoice
Finchoice's reply12 Apr 2022, 21:53
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team