1 reviews | Active since Feb 2022
Very bad service!
Poor Poor service! For the second month i paid my account on time. Fin choice charge for charge me for late payments. R200 each time. Every month i have to phone and ask did you get my 'on time' payment. They transfer you to 5 different departments just to hear you need to sent your POP. You sent the POP and nobody is doing anything. I ve sent all my POP to the collection and legal department and no reply, only phone calls arrasing you that you did not pay your account!!!!!
My dashboard says i need to pay my account on 26th of June 2021??? are we in 2021? They quick to ask for money but not quick to check your payments. Iam up to here for your phone calls and very bad service!!!!!
You are busy to give me a bad credit record with your service!
I am asking for the second month now to fix this!!!!!!!!!!!!
Thank you
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
