ML
Mpogola L
1 reviews | Active since Aug 2019
28 Dec 2020, 13:52
Very bad phone service. Monies not in my bank already.
I'm a bit worried about my mobi money not being paid into account. I did my last withdrawal on the 25th of December 2020, got an SMS saying the money will be paid into my account by yesterday already.
Even today I'm waiting for the money. I called and waited for over and hour for your consultant to answer my call, nothing at all, just that hold song playing.
Please look into this with a matter of urgency. I need those funds as in yesterday.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
28 Dec 2020, 13:54Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply28 Dec 2020, 13:54
Official
Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
ML
Mpogola L's updateReviewer Update
28 Dec 2020, 13:58Is this an automated reply?
ML
Mpogola L's update28 Dec 2020, 13:58
Reviewer Update
Is this an automated reply?
Finchoice's replyOfficial
04 Jan 2021, 15:19Good Day
Our records show that your query has been resolved. If not,
please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not,
please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply04 Jan 2021, 15:19
Official
Good Day
Our records show that your query has been resolved. If not,
please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not,
please let us know so that we can fully resolve your query.
The finchoice team