Very bad call centre agent with an attitude.

Item: Finchoice
Rating: 1
Author: Mike T

I activated my Mobi account on the 29 March 2024, They sent me my pre construct and my protection plan on email but still no money in my account. On the app it says application is still in progress and when I phone the call centre agent does not have good customer service.

Helpful (0)

Replies (2)

Finchoice's replyOfficial

02 Apr 2024, 10:23

Good day Mike,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply02 Apr 2024, 10:23

Official

Finchoice's replyOfficial

02 Apr 2024, 10:44

Good day Mike,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply02 Apr 2024, 10:44

Official

Good day Mike,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team