Utter nonsense service!!!

I called finchoice on Tuesday asking them to change my debit order date to the 20th of September as that is the new pay date since changing jobs.

They decided to go into my account today after the agent confirmed that the changes have been done. They deducted R3800 from my account when the agent confirmed that the amount will be R3600.

Pull that recording of that call if you think I'm lying and I want my R3800 back in my account by the end of this business day as I said they must deduct only on the 20th of September.

I'm waiting for a call and email confirming that they have refunded the amount back in my account. I will make noise everyday until you pack it back and deduct on the day I communicated.

This is utter nonsense service