SZ
Simphiwe Z
1 reviews | Active since Jul 2014
27 Oct 2025, 10:38
Useless and horrible service
I am not impressed at all their applications process is simple but for them to very statement or payslip they are totaly the worst. I app**** for a loan on the 24 oct and all documents attached but it's today it's the 27 still no status change or funds payment. I thought they way better than this to make it worse I logged an escalation with them today they say its 2 days for feedback. Totally useless, guys do not take a loan with this guys they do not know nothing. It's waste now. I. Have a credit enquiry for nothing.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
27 Oct 2025, 10:47Hi Simphiwe,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply27 Oct 2025, 10:47
Official
Hi Simphiwe,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
SZ
Simphiwe Z's updateReviewer Update
27 Oct 2025, 11:34I got a call from your guys so now I am waiting for the sms for confirming if payment is done or not and on the app I can see a balance for. The loan but the mobimoney balance is no there only personal loan and funeral cover. Thank you
SZ
Simphiwe Z's update27 Oct 2025, 11:34
Reviewer Update
I got a call from your guys so now I am waiting for the sms for confirming if payment is done or not and on the app I can see a balance for. The loan but the mobimoney balance is no there only personal loan and funeral cover. Thank you
Finchoice's replyOfficial
27 Oct 2025, 15:57Good day Simphiwe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply27 Oct 2025, 15:57
Official
Good day Simphiwe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team